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Social Competency and Relationship Management

Some leaders are regarded as more successful than others. We often attribute that success to the possibility that they might be smarter, have had greater experiences or deeper knowledge, or may have been fortunate enough to acquire the best education. However, many brilliant and well-educated people struggle in their careers not because of their performance, skill or educational attainment but because of their inability to recognize and understand their own emotions and the feelings of others. This, in turn, prevents them from using critical social awareness skills to best manage workplace relationships. Practicing emotional intelligence is so important to success that it accounts for 58% of performance in the workplace and is the strongest driver for personal excellence.

Learn more about this competency in the Social Competency and Relationship Management job aid.

Published: October 18th, 2016

Category: Build Trust, Emotional Intelligence