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Leveraging Team Communication for Optimal Performance

Strong team communication is important because it helps employees remain engaged, build relationships, and stay focused on their goals. In turn, good communication also benefits the organization by improving productivity and bottom-line results.

A Systematic Process for Critical Thinking

As leaders, we use critical thinking to help us make well thought-out evaluations and judgements in tasks such as strategic planning, project management, evaluating business processes, listening to co-workers, mediating conflicts and solving complex problems. Critical thinking can sometimes be a convoluted and mysterious process; this resource provides a systematic, critical thinking method that makes […]

Managing Up

Managing your relationship with your boss is at the heart of the skill of managing-up. It’s also directly related to being politically savvy. Of course, some people hear the term managing-up and cringe. They believe it’s rooted in manipulation or is a tactic used to undermine the boss. So what exactly does “managing-up” mean? To put it simply, it’s effectively managing your relationship with your boss.

Communicating Vision

Leaders face a range of challenges when it comes to communicating effectively—and engaging in proactive communication can help address many of those challenges. In simplest terms, proactive communication means letting people know about issues, decisions, etc., early and often. However, to the engaged leader or manager it also means communicating about the “big picture,” helping employees to understand how their work fits within the broader organizational context.

Strategic Thinking

Strategic thinking is different from strategic planning. In many respects, it is even more important than strategic planning. To think strategically means to see and understand the bigger picture of what the organization is, where it needs to go, and how it will get there. It means anticipating opportunities and challenges and utilizing that knowledge to guide the organization.

Identifying Purpose

Acknowledging the good reasons that many leaders have for not wanting to discuss or clarify strategic purpose, why should they still do it? A clear, shared sense of purpose for a team, department, or college is one of the best tools that leaders have to create alignment, motivation, and, more broadly, provide a solid foundation for strategic thinking.

Changing Culture

When most leaders hear Peter Drucker’s quote, “Culture eats strategy for breakfast,” it makes perfect sense to them. They understand it because they’ve seen it. They’ve seen the ways in which a department’s or team’s plans, goals, or strategies get undermined by “the way we do things around here.”

Problem Solving

Problem solving is a skill leaders need to develop to feel confident dealing with the variety of challenges and decisions they face on a daily basis.
We solve problems every day—the challenge comes when the problem is new, complex, or reoccurring. A formal problem-solving process can be useful to ensure you are considering all aspects of the problem and prescribing the right solution for it.