The ability to influence is an essential leadership skill. To influence is to have an impact on the behaviors, attitudes, opinions and choices of others. Influence is not to be confused with power or control. It’s not about manipulating others to get your way. It’s about noticing what motivates employee commitment and using that knowledge to leverage performance and positive results.
A role model is someone who serves as an example. They exemplify professional behavior and image. They recognize that what they say and do is imitated by others.