A leader’s style has a direct impact on others. Successful leaders adjust their leadership style based on what’s needed by others. The Situational Leadership Model, developed by Ken Blanchard and Paul Hersey, identifies four leadership styles: Directing, Coaching, Supporting and Delegating. Each style varies in the amount of directive and supportive behaviors used by the leader according to the employee’s development level and/or the employee’s willingness and ability to perform the task.
For the first time in modern history, four generations are represented in the workplace, each with its own distinct set of values, characteristics and priorities. This intersection of generations in the workplace provides a unique opportunity to increase the productivity, creativity, problem solving and learning of a team when the differences between generations are harnessed […]
One of the most challenging aspects of a manager’s job is having difficult conversations with employees about ongoing performance problems. Though challenging, these conversations are essential to being an effective coaching manager.